You will receive confirmation from us to the email address you entered during checkout. If you did not receive an email confirmation, please contact us.

Generally, it takes 1-3 business days from the time you place your order to complete the printing, packing, and shipping. Everything is made to order, so we appreciate your patience while we make a one-of-a-kind print just for you. Please note that during busier seasons, it can take up to 7 days to process orders.

Of course! You can include the gift message in the note section of the order just before checkout and we will attach it to the order. Our art makes a great gift idea for everyone.

If you would like to see a proof of your custom order, please make sure to contact us as soon as you place the order or leave us a note with the order. We can provide a digital mock-up image if you chose to crop or shape your print.

Please contact us immediately if you have entered the wrong information, such as email address or postal address. If possible, we will redirect postage to the correct address at no additional cost.

Yes. A unique feature of ArtsCart is that we can make pretty any size for you. Please contact us.

Orders are custom-printed and dispatched within 1-3 business days. Orders are usually delivered within 3-8 business days. Please note that we are not responsible for delays that are out of our control, such as at Customs.

Yes, all orders come with a tracking number and are insured. You will receive an email from the courier containing the tracking details when your order is dispatched. You can also track your shipments on our site too by logging into your account.

We ship our print products worldwide. 

ArtsCart uses a variety of local shipping partners, depending on where you are located. You will receive an email from the courier containing all the shipping information when your order is dispatched.

Your order is insured. ArtsCart will replace or refund any print that is defective or damaged by shipping. Please send us an image of the damage so we can contact our shipper. If you are not satisfied with your order, please get in touch with us as soon as possible and we will find a solution. Please see our Refund & Returns policy.

Because everything is printed to order, we cannot accept returns. If there is an issue with your order, such as damage or it's lost, we're happy to replace it at no additional cost. Please note that orders where incorrect information was provided by the customer don't qualify for a return.

We are happy to replace any item that has been lost in the mail or arrives damaged, simply send us photos of the damaged part of the print and we will get a replacement shipped to you asap!

Yes, we offer FREE insurance to all our customers globally. If your package is lost or damaged we will provide you a refund or replacement free of charge. Your 100% satisfaction is our number one priority.